we usually fly united. always. not long ago, nevertheless, we experienced the opportunity to purchase a Substantially decrease fare online as a result of american Airways. now i see why it had been decreased — purchaser service was atrocious, the website didn’t function adequately, and i missing out on an excellent offer.
I was on maintain with reservations various situations for very long amounts of time. 1 AA reservations and one particular agent informed me it might Price me an additional $189.00 to fly out subsequent early morning then stated that flights ended up booked upcoming working day.
My excursion was a disaster and AA will suppose accountability for his or her abject failure to carry out a essential service of day to day journey.
january 26 my son flew non prevent from st. louis to laguardia airport Ny. He arrived, his baggage didn’t. He documented at the airport that his bag did not occur off the plane. The lady on the booth checked the declare ticket. The bag had not left St. Louis. She gave him a locator number and informed him they would be making contact with him quickly. They may not find it so they despatched him a type to complete of his belongings from the bag. He sent it in.
American Airlines,I'm so let down !!! I had such a complicated time with my disabled little one!! You missing my stroller seat belt, i had to stroll all of the way to the airport Keeping my 4 years previous daughter…and just after standing one hour at the baggage claim they instructed me to connect with your shopper service ,guess what? They might’nt do anything at all!! it proceeds? unbelievable!!!
You should convey to me how This may be resolved. I do enter the correct precheck variety about the reservation sort and The shopper service agent has also check it. This doesn't use fantastic relations which has a purchaser who flies 8 to ten instances a year.
I am sixty two years outdated, and was on the flight from Orange County, Ca to Jacksonville, NC. All went effectively until eventually I arrived at Charlotte,NC. Mainly because I'd wheel chair assistance I was helped in any other case I think I wouldn't are already. Soon after two flight had been cancelled on that night I wasn’t truly positive what I would do. But due to kindness of your respective personnel they wheeled me to client service the two instances, And at last on acquiring the news that A further flight wouldn't be scheduled right until the early morning with the third they produced sure I'd a motel paid for by american Airways which I a great deal appreciated. Staying by yourself was somewhat Frightening, but I made it as a result of, and managed to have back to the airport at 5:thirty another morning. And again this flight was cancelled too. At this stage I organized to only go to a different metropolis. On receiving on that flight there was a electrical fire inside the cabin from the plane, and following getting inside the air for approximately 10 minutes it absolutely was circled and we were taken from the aircraft in a very hurry.
After we arrived in Portland our bags weren't there, and American airline folks ended up really wonderful and mentioned they'd be introduced out the next day.
the AA particular person with the AA terminal to be quite snide, when in reality I'd performed every little thing in my Management to acquire on the plane in a well timed fashion.
we have been billed $861 to alter the flight itinerary. The travel agency blames the AA to the substantial price and AA washed their fingers.
I'm 77 12 months outdated I strategy this wonderful trip with my daughter to indicate her our heritage in Chile, we paid almost $3000.00, we flew to South The usa Chile on 12/27-01/06/2016, then the nightmare started off the fly from Miami to Santiago scl , we seat while in the runway for 2 hours as a consequence of luggage delayed, the pilot stated it had been dilemma with not sufficient employee to load the plane AA957 with luggage. then our seats dilemma: seat 41A , my daughter Tv set was damaged, my seat 41B my arms were being damaged, wouldn’t shift up, so and After i need to go to the bathroom I couldn’t stand up, given that I have Diabetes I need to head to the toilet which is why I took the end seat Once i made an effort to climbing in excess of the arm I Slash my leg and was bleeding. I request the flight attendant my site for help, she was no help in any respect. my daughter attempted to help me by climbing more than me since we couldn’t get any help. she slip and fell on equally arms attempting to climb above me and bruised the inside of her legs definitely lousy. We have now pics of her leg and my leg appear to be elephant ft, let me inform you it harm so poor I cried in the soreness, the whole two weeks in Chile I had to order sneaker 1 size bigger considering the fact that my toes ended up so swollen and my daughter couldn’t dress in her bathing suit because the inside of her leg were all bruised up.
I just bought off the cellular phone with Connie Sanders during the DFW office. I questioned for her name mainly because she was so type and helpful to us. I have hardly encountered somebody so helpful and caring. If your Reps could possibly be like her you would've an excellent airline.
I used to be overcharged for a third bit of baggage on a global vacation United states of america to Uruguay. I have tried using using the website electronic mail to test to secure a refund; no response.
A large p.c on the traveling general public have conservative views, like in excess of 50%. The remedy of Glenn Beck around the weekend has been transmitted to almost 5 million men and women presently and remains to be spreading.