I wish to touch upon how terrible your flight and shopper service was today. Flight 4425 was suppose to go away at 5 pm from DC and have to Atlanta. We didn’t just take off from DC till six:twenty pm. We were being told it was gonna be a 10 minute hold off but we hardly ever boarded the airplane right up until way later. Then the pilot claimed there was no delay Inspite of currently being delayed 45 minutes after which had us sit to the runway for over 35 minutes. I comprehend you have no Management over the turbulence we skilled but we arrived in ATL plus they didn’t Have a very terminal for us to unboard.
I wanted to have a minute to simply call out the great client service Connie Sanders within your Dallas Business gave my wife And that i in an incredibly demanding condition. Connie went higher than and beyond to make certain we were being looked after and her volume of attention to repairing our hassle crammed day was extraordinary, she solitary handedly restored my faith inside your Group and she or he deserves congratulations for your get the job done that she does.
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We will never fly American Airlines ever yet again, and neither will my family and friends. they are going to eliminate a great deal greater than the $863 he shown.
American Airways,i am so dissatisfied !!! I'd such a hard time with my disabled youngster!! You lost my stroller seat belt, i needed to stroll each of the way over the airport Keeping my four a long time previous daughter…and after standing one particular hour within the baggage declare they told me to call your customer service ,guess what? They could’nt do just about anything!! it proceeds? unbelievable!!!
3) Could five at HPN we experienced to search out chair…female attendant could not press passenger up ramp on to plane, so he walked…..Whenever we arrived at ORD we had to discover chair at A further gate….
On our past vacation the leg in the vacation from lax to Dallas was the worst I’ve ever experienced .The seating was so tight I couldn't examine Click Here a magazine as a result of tightness of the seating I believe the airplane was an A 320 ,be sure to contact me you will find a pair items about the service normally,thank you, Brian Galbally
Whenever we arrived in Portland our luggage weren't there, and American airline individuals have been quite wonderful and said they would be introduced out the next day.
Endeavoring to change a reservation day for the last three times/nights. Each agent we have gotten has either transferred us from our get in touch with making One more several hours hold out or has hung up on our call.
I've attempted, devoid of achievement to succeed in your purchaser service Division. I misread the flight time on your flight 3530 and wish to alter it. I tried calling in just five minutes of scheduling this flight but have had no response.
Studying the post in Yahoo! a couple of AA rep creating “deaf and dumb†on their baggage is impolite and so they deserve more than a pretend apology. you just missing a client.
The thing is a intently associated illustration of this with American Airways. I just lately took a trip they usually hardly ever acquired me to my spot.
I used to be thrilled to get to the three million mile degree on American Airways and to be awarded a System Extensive update. Despite the fact that my husband and I've a holiday vacation trip booked on American to Frankfort, Germany in April, I decided I would like to use our Improve and possess A different holiday vacation to London. This was not planned, but because of the upgrade we made a decision to have a further vacation.
.Stephanie,a supervisor was incredibly impolite and the opposite agent instructed me ifI desired to go t oMonterey before I really should take a taxi.the agent didn't gave me the seats that Particular assistant experienced presented me due to my disability Ifound right after my 3rd attempt Darlene